Norell Prosthetics Orthotics, Inc. (NPO) is a family owned and operated healthcare practice with an established reputation and over 40 years of service in Northern California and the SanFrancisco Bay area. Our corporate headquarters is located in Fremont California and we are one of the few P&O companies left that provides in house fabrication and custom prosthetic and orthotic work.
NPO prides itself on achieving positive patient outcomes with every patient we come in contact with. We believe a progressive approach and attention to detail is critical when it comes to assisting patients and the care they receive. Our Directors of Patient Care, Practitioners and Office Admin Staff ensure all amputee patients are fully educated and know what to expect throughout they’re entire continuum of care. From the community ambulator to the active athlete, it is our goal to help each patient maximize their quality of life.
Here at NPO getting to know each individual patient is imperative and allows us to help each patient according to their unique circumstances. This individual personal treatment along with our excellent customer service and quality products has been our cornerstone since day one, building long lasting personal relationships with our patients has always been a hallmark at Norell. We are truly committed to changing lives one step at a time. and we are there for the long haul.
Our clinical staff of providers is board certified and accredited in prosthetics and orthotics and has many years of experience in the field. Each and every one of them is very passionate about patient care and treat all patients with the dignity and respect they deserve.
Pulling from over forty years of “old school” industry experience and merging that with the latest technology, state of the art equipment and a progressive “MOBILE” approach to the business allows Norell to provide high quality, innovative orthotic and prosthetic devices for amputees and patients with circumstances that effect their everyday ability to move and function without an assisted device. Each and every year our clinical team stays abreast of industry standards and advancements in technology through continued education programs and clinics.
Our amputee peer counselor program is second to none. We are more than happy to have one of our certified amputee peer counselors visit any patient for both support and consulting at any time. This is a free service at Norell and has helped many amputee patients tremendously.
For an excellent experience in customer service and top notch compassionate care turn to Norell for all of your prosthetic and orthotic needs. For questions or to schedule an appointment please call 510.770.9010.
OUR MISSION AT NORELL IS SIMPLE…
We deliver the very best of care and customer service to our patients
Our patients receive the best devices available for their specific needs
Our patients return to an exceptional quality of life in a timely manner through our enhanced care protocols
Awesome day at UOP teaching the PT students about gate deviation’s and life as an amputee!
LOVING WHAT WE DO!
Sean, it was really nice meeting you yesterday. Last night was the best nights sleep I've had in a long time. I only woke up twice instead of many times in order to adjust the other shrinker. I am looking forward to working with you and your team.
Wow! Aren’t you and Ian just wonderful! Thank you so much for your hard work and caring for our patients today. You have made a bit difference to their lives just by sharing your expertise today.
Let me know what I can do to help things move along.
"Thank you so much for the video. This is Trevor Pegg, David Pegg's son. We were able to have a family dinner together Christmas day and he he walked into my mom's house on his own two feet. Thank you so much for your hard work."
"Fantastic work, thanks so very much. It means so much to him and he's had nothing but high praise for his relationship with his prosthetic team."
"This company is amazing! They have gone above and beyond in making cervical braces for my 15 month old. Their customer service is amazing. We love Mike Norell, he is dedicated to his craft. It's because of his dedication that Abby is walking just a couple months after having her cervical spine fused. Great Company!"
"Norell Prosthetics has provided me with a leg prosthesis that I have now worn for over two years. I am pleased with the professional and pleasant manner of the staff. Many thanks to you all."
"Norell offers an extensive product line and friendly service. Susan was very helpful and she took the time to ensure fit of the prosthesis. Thanks!!!"
"Susan was very easy to work with. She made my experience at Norell a very positive one. I highly recommend her expertise."
"Susan, A few words of thanks. You have made me feel so comfortable over the years while being fitted. I left your office again today knowing I looked my best thanks to your expertise, humor and warmth a pleasant experience."
"After my chemo sessions were over, my insurance company sent me to a prosthetic company, here in the Bay Area, to fit for a right breast prosthetic and bras. I arrived at the office and they made me feel as if I was wasting their time. Leaving that office, I felt like it was my fault that I had breast cancer. No compassion at all.
The next time I was due for new bras, I had a different insurance. After looking online for the closest prosthetic company, praying to God it wasn't the first place I went to, I came upon Norell Prosthetics in Mountain View, CA! And OH MY GAWD.....what a difference it was from the first place I went to!! The whole staff at Norell was so friendly, so understanding and fun! Their products were by far more fashionable, comfortable and modern. They make you feel so welcome and don't let you leave until you are totally satisfied!
I am back to my original insurance but I refuse to go to the "cold" office and I am paying out of pocket, but it is well worth it!"
" Taylor I just wanted to thank you so very much for everything you did for Geordie today. I haven't seen him this uplifted in weeks. Thanks so much for the practical advice. It is so good for him to talk to a peer. You sure are suited to your job!"